| Parameters of the quality of data transmission services, indicators of the quality of the work of the network Establishment ” Stayki “ | |
|---|---|
| Quality Parameter (Indicator) | Actual value for the 4th quarter of 2016 * |
| Parameters of the quality of data transmission services using wired (stationary) access technologies | |
| Data transfer rate, kbps: | |
| Maximum | 4270 |
| Minimum | 3150 |
| IP packet delay time, m / s | 37 |
| IP packet loss rate, percent | 0.0 |
| Network performance indicators when using wired (stationary) access technologies | |
| Internet availability ratio, percent | 99 |
| The percentage of successful attempts to connect the total number of compounds, percent | 99 |
| Percentage of connections ending in premature disconnection, percent | 1 |
| Percentage of connections that meet data transfer rate standards, percent | 99 |
| Percentage of connections that meet the standards for the delay of transmission of IP packets, percent | 99 |
| Percentage of connections that meet the standards for IP packet loss, percent | 99 |
| Indicators of the quality of customer service when using wired (stationary) access technologies | |
| The share of contracts where the access to the service is organized within a period not exceeding the number of days (from the date of registration of the application or signing the contract) specified in the contract or procedure (rules) for the service, percent | – |
| Availability ratio of a technical support service (with a standard response time of a service specialist no more than 180 s.), percent | – |
| Connection Recovery Rate, percent | – |
| Indicators of network performance when using wireless access technologies | |
| Packet Data Availability Ratio, percent | – |
| Connection establishment time ratio for data transmission with packet switching, percent | – |
| Data transfer interruption rate, percent | – |
| Indicators of the quality of customer service when using wireless access technologies | |
| The share of contracts where the access to the service is organized within a period not exceeding the number of days (from the date of registration of the application or signing the contract) specified in the contract or the rules for providing the service, percent | – |
| Availability ratio of a technical support service (with a standard response time of a service specialist no more than 180 s.), | – |
| Connection Recovery Rate, percent | – |
* Quality indicators are measured in accordance with the technical regulatory legal act of STB 1962-2012 “Data transfer services. Requirements for quality. Norms and methods of control.